Trident Cloud Ltd
Trackd is the collaborative music recording and publishing app, with a heritage from London’s legendary Trident Studios (The Beatles, Queen and many others) - backed by Dave Stewart & Jamie Catto.
Mobile telephony hardware
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We are Global Venture 100 Limited t/a Qodeo. We are incorporated in England & Wales with UK Companies House registration number 02991369. Our registered office is at UHY Hacker Young, Quadrant House, 4 Thomas More Square, London, E1W 1YW, United Kingdom.
Please read this policy carefully
Data Protection Principles
We will comply with data protection law. This says that the personal data we hold about you must be:
Information we may collect from you
We may collect and process the following data about you:
Information you give us.
You may give us information about yourself by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site and our services, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. This information could include your name, address, e-mail address, phone number, personal description, photograph and data or information related to you and your workplace, employer or organization, including career and educational background.
Information we collect about you.
Each time you visit our site, we may automatically collect the following information:
(c) Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide, if you have consented to this. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
How information is used
We will only use your personal data when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
Please contact us if you need details about the specific legal ground we are relying on to process your personal data for any particular data processing activity carried out by us.
We use information held about you in the following ways:
(a) Information you give to us. We will use this information:
The lawful bases for us processing your personal data in such cases are where we need to perform the contract we are about to enter into or have entered into with you, where we need to comply with a legal or regulatory obligation or where it is in our legitimate interests in operating our business and promoting our services to you.
(b) Information we collect about you. We will use technical information and information about your visit to our site in order to optimise your experience in using our site and to administer and protect our business and site. The lawful basis for processing your personal data in such cases is our legitimate interests in running our business, provision of administration and IT services, network security and to prevent fraud.
(c) Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
The lawful basis for processing your personal data in such cases is our legitimate interests in running our business, provision of administration and IT services, network security and to prevent fraud.
Disclosure of your information
(a) We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
(b) We may share your information with selected third parties – our technical partners who support our products and services.
(c) We may disclose your personal information to third parties – our technical partners who support our products and services.
Where we store your personal data
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
(b) All information you provide to us is stored on our secure servers which feature SSL technology. Any payment transactions will be encrypted and processed by PCID compliant payment engines/gateways. We do not store your credit or debit card information. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
(c) Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us at [email protected].
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us at [email protected] or by amending your account settings on our site. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Right to complain to the ICO
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
‘Visibility’ & ‘Share’ settings
Once you have registered as a user on our site, other users will be able to see the data that we or you post online. You may change the visibility settings for this data by restricting access to some or all users, or by permitting full or near-full visibility to our users. We will use our best endeavours to ensure that your visibility settings reflect accurately on our site. However, we cannot guarantee that this will always be the case, as our site is not completely error-free.
Changes to the policy
We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this policy will be posted on this site.
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85 Tottenham Court Rd London, W1T 4TQ, UK
1216 Broadway, 2nd Floor, New York, NY10001, USA
331 West Main Street, Suite 601, Durham, NC 27701, USA